Razer sues Capgemini over data breach, claims Capgemini played game of ‘smoke and mirrors’

Technology company Razer is suing information technology company Capgemini for at least US$7 million over a cybersecurity breach that occurred in 2020. The breach was caused by a security misconfiguration and led to the leak confidential data of Razer customers and its sales. According to an article on Today, the data leak took place over three months. A civil trial for the case began on July 13 in Singapore’s High Court and Razer’s lawyers claimed Capgemini was blaming it by “playing a game of smoke and mirrors” which then led to “a myriad liability transfer actions,” according to one article. today.

Razer’s attorneys said the company engaged Capgemini as a “trusted and valued partner” to deliver IT solutions. Razer also alleged that one of Capgemini’s employees played a key role in the breach, when a problem arose within Razer’s internal computer system.

Capgemini had recommended the ELK Stack platform to Razer, a platform that collects and processes large amounts of data from different sources into a centralized data storage. According to reports, the employee had investigated an issue with Razer’s ELF Stack platform a day before the breach, after Razer employees were unable to resolve an issue that had arisen by themselves.

Today’s article also quotes experts named by both Razer and Capgemini as saying that the ELF stack was manually disabled the day the employee configured the platform that caused the breach. Meanwhile, Capgemini defended that Razer’s new internet provider addresses may also have caused the breach. However, experts hired by Razer disagreed. Razer’s attorneys also added that Capgemini failed to mention that the breach occurred in its post-incident reports. Razer’s management team didn’t discover the breach until three months later.

Razer and Capgemini are trusted global brands in their industries. Razer was started by Singaporean entrepreneur Min Liang, and its three-headed snake logo has now become a well-regarded logo in the global gaming and esports communities. With a fanbase that spans every continent, the company has built one of the largest ecosystems of gamer-focused hardware, software, and services.

At the same time, Capgemini is a leading strategic partner for companies around the world. It leverages technology to help its clients transform their business and has done so for over 50 years. We address the full spectrum of business needs, from strategy and design to operations management, in the rapidly evolving areas of cloud, artificial data intelligence, connectivity, software, digital engineering and platforms.

The issue of cybersecurity is becoming increasingly sensitive as consumers become more concerned about the privacy of their data. In Asia, many consumers have also fallen prey to numerous incidents of scams, making them even more sensitive about their privacy. Breaches have, however, become more frequent with the increased adoption of digitalization, especially during the pandemic.

Earlier this year, guests of the Harbor Plaza Hotel in Hong Kong were warned of possible scams when its reservations database fell victim to an attack compromising the data of more than a million guests. Hotel guests were also asked to check for unauthorized transactions, unusual email logins, and were even asked to change their passwords. In Singapore last year, StarHub and OrangeTee also suffered data breaches. The personal information of more than 57,000 customers who subscribed to StarHub before 2007 was discovered to have been illegally uploaded to a third-party data dump website, while OrangeTee’s holding company, OT Group, received an e- email from a third party, claiming to have accessed its computer network. .

In 2020, due to a slew of data breaches, the Singapore government had proposed imposing a fine of up to 10% of a company’s annual turnover in Singapore, or SG$1 million. (whichever is greater), if a business was found. guilty of a data breach.

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